Sally Beauty

Reviews

• Tatiana Anthony

  Nov, 26 2018
  ★ ★ ☆ ☆ ☆
  I've been to this store multiple times for hair dye, bleach, etc. I've also left the store in tears multiple times. The women who work there attempt to be helpful, but go about it in the absolute worst way possible. I asked one clerk (I believe she's the manager, as she is ALWAYS there) for help how to dye my dark hair blonde, and what I should use for it. She sent me away to a professional stylist, which I REALLY could not afford. I'd done research, used a home-made bleaching agent, and gotten streaky results. As such, I came back to the store a couple weeks later, all the employees treated me like an idiot for trying something that seemed like it would work, told me my hair was too damaged to bleach (I'd been very careful to use hair moisturizer designed to correct damage, so that WOULDN'T happen, and it seemed to have worked), and said that the ONLY thing I could do was to get a pre-mixed dye to fix the color until my hair was healthy. I knew the risks, I was willing to take them, and they were trying to force me out of it with no legitimate explanation. In short, I was trying to get information, I was trying to take a risk, I was trying to do something for ME, and the employees treated me like an idiot for it.
  
  TL;DR: Employees act like they know everything, refuse to admit when they don't, and treat customers like they're stupid for knowing no less than they do. They act like they're better than the employees. They have lost my business.

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